Privacy Policy

Version 1.0 — May 24, 2026

This privacy notice describes how and why we collect, store, use, and share your information when you use BackCord services, including when you visit our website at your BackCord instance, create an account, or use our Discord bot features.

Questions or concerns? Contact us at support@backcord.com or join our Discord at discord.gg/chatters.

What Information Do We Collect?

Information you provide: Email address, username, Discord bot credentials (tokens, client IDs), and Discord server IDs you choose to connect.

Information collected automatically: IP address, browser type, and usage data for security and analytics.

We do not collect sensitive personal information. We do not sell your data.

How Do We Use Your Information?

To provide and maintain our services (backups, member management, bot features)
To secure your account and prevent abuse
To improve our services based on usage patterns
To communicate with you about service updates (only with your consent)

Data Storage and Security

Your data is stored on secure servers with industry-standard security measures to protect your information. No online service is 100% secure.

Data Retention

We retain your information for as long as you have an active account. You can delete your account at any time through the dashboard settings, which permanently removes your data from our live systems.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at support@backcord.com or through our Discord server.

Third-Party Services

We use Cloudflare for CDN and security. We do not share your personal data with third parties for their marketing purposes.

Changes to This Policy

We may update this policy from time to time. Changes will be posted here with an updated version date.

Contact

For privacy-related inquiries: support@backcord.com
Join our Discord: discord.gg/chatters